Privacy Policy

Apartment Clarity ("we," "us," "our," or "Company") is committed to protecting your privacy and ensuring you have a positive experience on our website and when using our apartment cleaning and rental diagnostic services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at kravmagacampus.com and interact with our services.

Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our services. By accessing and using Apartment Clarity, you acknowledge that you have read, understood, and agree to be bound by all the provisions of this Privacy Policy.

1. Information We Collect

We collect information in several ways to provide and improve our apartment cleaning and rental diagnostic services. The types of information we gather include:

Information You Provide Directly

• Contact Information: When you submit an inquiry form, request a service quote, or contact us, we collect your name, email address, phone number, and postal address in Berlin or elsewhere in Germany.
• Service Requests: When you describe your apartment challenge or diagnostic need, we collect details about your rental situation, apartment condition, move-out concerns, deposit-related questions, and shared-space issues.
• Account Information: If you create an account or profile to track service requests, we collect login credentials and profile preferences.
• Communication Records: We retain copies of emails, messages, and correspondence you send to us through our website or contact channels.

Information Collected Automatically

• Device and Browser Data: We collect information about the device you use to access our website, including device type, operating system, browser type, and unique device identifiers.
• Usage Data: We track how you interact with our website, including pages visited, time spent on each page, diagnostic pathways followed, and links clicked.
• IP Address and Location: We collect your IP address, which may indicate your general geographic location (city or region level). This helps us understand traffic patterns and serve location-relevant content about Berlin and German rental practices.
• Cookies and Similar Technologies: We use cookies, web beacons, and similar tracking technologies to remember your preferences, understand user behavior, and improve our website experience. See Section 6 for details.

2. Purposes of Data Collection and Use

We use the information we collect for the following legitimate purposes:

• Service Delivery: To respond to your inquiries, provide apartment diagnostic assessments, schedule cleaning services, and manage move logistics solutions tailored to your needs.
• Communication: To send you service confirmations, updates, appointment reminders, and follow-up messages related to your requests.
• Personalization: To customize your experience on our website based on your apartment challenges, preferences, and diagnostic history.
• Analytics and Improvement: To analyze website usage patterns, understand which diagnostic pathways and service modules resonate with renters, and improve our platform and services.
• Marketing and Outreach: To send you promotional materials, service updates, and educational content about apartment maintenance and rental best practices (only with your consent where required by law).
• Legal Compliance: To comply with applicable German and European Union laws, regulations, and legal obligations.
• Fraud Prevention: To detect, prevent, and address fraudulent activity, security breaches, and other harmful conduct.

3. Legal Basis for Processing (GDPR Compliance)

As a business operating in Germany and serving customers throughout the European Union, Apartment Clarity processes personal data in accordance with the General Data Protection Regulation (GDPR). Our legal bases for processing your data include:

• Contract Performance: Processing necessary to fulfill service agreements and respond to your service requests.
• Legitimate Interests: Processing for our business interests, such as improving our services, analyzing website usage, and preventing fraud, where these interests do not override your rights.
• Consent: Processing based on your explicit consent, particularly for marketing communications and non-essential cookies.
• Legal Obligation: Processing required by applicable German or EU law.

4. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following limited circumstances:

• Service Providers and Processors: We may share your information with trusted third-party service providers who assist us in operating our website, providing services, processing payments, sending communications, and analyzing data. These processors are contractually obligated to use your data only as necessary to provide services to us and to maintain the confidentiality and security of your information in accordance with GDPR requirements.
• Business Partners: If you request services that require coordination with cleaning contractors, moving companies, or property management partners in Berlin or Germany, we may share relevant service details with these partners to fulfill your request.
• Legal Requirements: We may disclose your information if required by law, court order, government request, or to protect the rights, privacy, safety, or property of Apartment Clarity, our users, or the public.
• Business Transfers: If Apartment Clarity is involved in a merger, acquisition, bankruptcy, or sale of assets, your information may be transferred as part of that transaction. We will provide notice before your information becomes subject to a different privacy policy.

5. Data Retention

We retain your personal information for as long as necessary to provide our services, fulfill the purposes outlined in this Privacy Policy, and comply with legal obligations. Retention periods vary depending on the type of information and the purpose of processing:

• Service Records: Information related to your service requests and apartment diagnostics is retained for the duration of service delivery and for a reasonable period afterward (typically 12–24 months) to address follow-up questions, disputes, or service improvements.
• Contact Information: Contact details are retained as long as you remain a customer and for a period after service completion to enable follow-up communication and marketing (unless you opt out).
• Website Analytics: Usage data and cookies are typically retained for 12–24 months, after which they are anonymized or deleted.
• Legal and Compliance Records: Information required for legal, tax, or regulatory compliance is retained for the period required by applicable German or EU law, typically 6–10 years.

You may request deletion of your personal data at any time, subject to legal obligations to retain certain information. See Section 8 for details on how to exercise your rights.

6. Cookies and Similar Technologies

Our website uses cookies and similar tracking technologies to enhance your experience, remember your preferences, and understand how you use our diagnostic platform. Cookies are small text files stored on your device that help us recognize you on return visits.

Types of Cookies We Use

• Essential Cookies: Required for the website to function properly, such as security tokens and session management. These are necessary and cannot be disabled.
• Performance Cookies: Help us understand how visitors use our website, which diagnostic sections are most helpful, and where improvements are needed. These may include analytics tools that collect anonymized usage data.
• Preference Cookies: Remember your choices, such as language preference or saved diagnostic results, to personalize your experience on future visits.
• Marketing Cookies: Used to deliver targeted content and track the effectiveness of our marketing campaigns. These require your consent.

Managing Cookies

Most web browsers allow you to control cookies through their settings. You can choose to refuse cookies or receive a warning when a cookie is being set. If you disable cookies, some features of our website may not function properly. For more information about managing cookies, visit your browser's help documentation or www.aboutcookies.org.

7. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data in transit and at rest.
• Secure socket layer (SSL) technology for website communications.
• Regular security audits and vulnerability assessments.
• Restricted access to personal data by authorized personnel only.
• Contractual data protection obligations for all service providers and processors.

However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information using reasonable safeguards, we cannot guarantee absolute security. You use our services at your own risk, and you are responsible for maintaining the confidentiality of any account credentials.

8. Your Rights and Choices

Under the GDPR and German data protection law, you have the following rights regarding your personal information:

• Right of Access: You have the right to request a copy of the personal data we hold about you and to receive information about how we process it.
• Right to Rectification: You may request that we correct inaccurate or incomplete information about you.
• Right to Erasure: You have the right to request deletion of your personal data, subject to certain legal exceptions (e.g., if we are required to retain it for legal compliance).
• Right to Restrict Processing: You may request that we limit how we use your data while you dispute its accuracy or our lawful basis for processing.
• Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit it to another controller.
• Right to Object: You may object to processing of your data for marketing, profiling, or other purposes based on legitimate interests.
• Right to Withdraw Consent: If we process your data based on consent, you may withdraw that consent at any time.
• Right to Lodge a Complaint: You have the right to file a complaint with the relevant data protection authority in Germany or your country of residence if you believe we have violated your rights.

To exercise any of these rights, please contact us using the information provided in Section 10 below. We will respond to your request within 30 days (or as required by applicable law).

9. Third-Party Links and Services

Our website may contain links to third-party websites, applications, and services that are not operated by Apartment Clarity. This Privacy Policy applies only to information collected through our website and services. We are not responsible for the privacy practices of third-party sites, and we encourage you to review their privacy policies before providing any personal information.

10. Contact Us

If you have questions about this Privacy Policy, wish to exercise your rights, or need to report a data security concern, please contact us:

We will acknowledge your request and work with you to resolve any concerns or questions you may have about our privacy practices.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated Privacy Policy on our website and updating the "last modified" date below. Your continued use of our website and services after any changes constitutes your acceptance of the updated Privacy Policy.

Last Modified: January 2026

This Privacy Policy is designed to comply with the General Data Protection Regulation (GDPR) (EU) 2016/679, the German Federal Data Protection Act (Bundesdatenschutzgesetz – BDSG), and other applicable data protection laws. If there is any conflict between this policy and applicable law, the requirements of applicable law will prevail.